Be sure you are entering the correct user name and password, make sure you have a stable Wifi connection. If it's still not working, please contact Google Play store support using the help and feedback option on their website.
Articles in this section
- How to open Google Assistant
- How to Teach your Google Assistant to recognise your voice
- How to turn "Ok Google" on or off
- Can I use Google Maps on this device?
- Will my GPS work when not connected to a network provider?
- How to charge the tablet through the keyboard
- How do I order a new keyboard?
- How do I use the split screen feature on my tablet
- How to download offline google maps
- I dropped my tablet