If your having trouble downloading "Offline Google Maps" Make sure you have a steady Wifi connection. Also, make sure your App is up to date. To make sure your Offline Google Maps is up to date, go to your Google Play Store. Search "Google Maps" and click on the App and select "Update" if available. If you're still having trouble you may want to contact Google Support Team through your Google Play Store. To download offline Google maps. Please visit the link: https://support.google.com/maps/answer/6291838?hl=en
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